For all bike orders, estimated ship times can be found on their respective product page, additional transit time varies by destination. Delivery times are dependent on local warehouse delivery appointment availability.
When placing your order, please provide a phone number that you can easily be reached at. A shipping confirmation email with tracking information will be sent to you, but our shipping company will need to contact you to arrange a delivery date and time. Please reach out to the SUPER73 customer service team if you have any questions regarding the delivery process.
Shipping Methods and Costs:
Batteries ship at a $100 flat rate to any of the previously mentioned locations.
Parts, Merchandise, and Accessories:
Parts, merchandise, and accessory orders are shipped via UPS Ground 1 business day from the time the order is placed. Transit times will vary by destination.
We do not ship or deliver on weekends or on major public holidays.
3rd Party and Self-Shipping Prohibited
Please be aware that 3rd party and self-shipping of any SUPER73 bike or battery is prohibited due to specific certifications that are required to ship our batteries. The information necessary for a 3rd party to ship our battery is proprietary and will not be provided if requested. We are not liable to accept returns for merchandise refused by a 3rd party shipper or international borders. We are not liable for any unresolved issues or parts for merchandise transported to regions we do not already ship to directly or have authorized dealers. It is the responsibility of the owner to source an e-bike specialist for repair or maintenance in an unsupported region.